Privacy Policy

This Privacy Policy describes how Thrive After 45 (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.” See the list below for more details on what we collect and why.

Device Information

  • Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.

  • Source of collection: collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: shared with our processor Shopify.

Order Information

  • Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

  • Purpose of collection: to provide products or services to you to fulfill our contract, to process payment, arrange shipping, provide invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and — when in line with your preferences — provide information or advertising relating to our products or services.

  • Source of collection: collected directly from you.

  • Disclosure for a business purpose: shared with our processor Shopify.

Customer Support Information

  • Examples of Personal Information collected: name and email.

  • Purpose of collection: to provide customer support.

  • Source of collection: collected from you.

  • Disclosure for a business purpose: used to provide customer support.

Children Under the Age of 13

Our Site is not intended for children under 13 years of age. No one under 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Site.

If we learn we have collected personal information from a child under 13 without verified parental consent, we will delete that information.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We may share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or otherwise protect our rights.

Behavioural Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. For example:

We may share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.

You can opt out of targeted advertising by:

You can also visit the Digital Advertising Alliance opt-out portal to opt out of certain services.

In addition, by using this Site you agree to our Messaging Terms and Messaging Privacy Policy.

Using Personal Information

We use your Personal Information to provide our services to you, including:

  • Offering products for sale

  • Processing payments

  • Shipping and fulfilling orders

  • Keeping you updated on new products, services, and offers

Lawful Basis

Pursuant to the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent

  • The performance of the contract between you and the Site

  • Compliance with our legal obligations

  • Protection of your vital interests

  • Performance of a task carried out in the public interest

  • Our legitimate interests, which do not override your fundamental rights and freedoms

Retention

When you place an order through the Site, we retain your Personal Information for our records unless and until you ask us to erase it. For more information on your right of erasure, see the “Your Rights” section below.

Automatic Decision-Making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (including profiling) when that decision-making has a legal or otherwise significant effect on you.

We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. Examples include:

  • Temporary denylist of IP addresses associated with repeated failed transactions (lasting a few hours)

  • Temporary denylist of credit cards associated with denylisted IP addresses (lasting a few days)

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, port it to a new service, and request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at:

Email: support@thriveafter45.com

Your Personal Information will initially be processed in Ireland and then transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with GDPR, see Shopify’s GDPR Whitepaper.

CCPA

If you are a California resident, you have the right to access the Personal Information we hold about you (“Right to Know”), port it to a new service, and request that your Personal Information be corrected, updated, or erased. To exercise these rights, please contact us at:

Email: support@thriveafter45.com

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the email above.

Cookies

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use various cookies — functional, performance, advertising, and social media — to improve your browsing experience and analyze how people use the website.

You can manage cookies in your browser settings. Removing or blocking cookies may impact your user experience and some parts of our site may no longer be fully accessible. For more details, visit www.allaboutcookies.org.

Do Not Track

Because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, questions, or complaints, contact us by email at:

support@thriveafter45.com

If you are not satisfied with our response to a complaint, you have the right to lodge a complaint with the relevant data protection authority.